Downloads & Refunds

Download Policy

At www.sarahmassi.com, we strive to provide you with high-quality e-books and a seamless download experience. Please read our E-Book Download Policy carefully to understand the terms and conditions related to purchasing and downloading e-books from our website.

E-Book Download Policy

1. Purchase and Download

Once your purchase is confirmed, you will receive a link to download your e-book.
The download link will be sent to the email address provided at the time of purchase or made available in your account on our website.
Please ensure you provide a valid email address to receive your download link promptly.

2. Download Link Validity

The download link will be valid for 7 days from the date of purchase.
If you encounter any issues with the download link within this period, please contact our customer support for assistance.

3. Supported Formats and Devices

Our e-books are available in [list formats, e.g., PDF, ePub, Mobi] to ensure compatibility with various devices, including e-readers, tablets, smartphones, and computers.
Please check that your device supports the file format before purchasing.

4. No Refunds

Due to the digital nature of e-books, all sales are final, and we do not offer refunds or exchanges once the e-book has been downloaded.
We recommend reviewing the book details, including the synopsis and sample chapters (if available), before making a purchase.

5. Copyright and Usage

All e-books are protected by copyright law. Purchasing an e-book grants you a non-transferable, non-exclusive right to download and access the content for personal use only.
You may not redistribute, share, or sell the e-book to others. Any unauthorized distribution or reproduction of our e-books is strictly prohibited.

6. Technical Issues

If you experience technical difficulties downloading your e-book, please contact our customer support team within the download link validity period. We will assist you in resolving the issue.
For support, contact us by filling out the form below.

7. Changes to the Policy

We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

No Refund Policy

At www.sarahmassi.com, we take pride in providing high-quality products. To ensure clarity and mutual understanding, we have established the following No Refund Policy:

No Refund Policy

1. All Sales Are Final

Due to the nature of our products and services, all sales are final. Once a purchase is made, we do not offer refunds, exchanges, or returns under any circumstances.

2. Digital Products

Given the instant delivery and irrevocable nature of digital goods, we cannot offer refunds once the transaction has been completed. This includes but is not limited to e-books, downloadable content, online courses, and other digital products.

3. Physical Products

All physical product sales are final. We do not accept returns or provide refunds for physical goods once they have been shipped.

4. Exceptional Circumstances

In rare cases where a product is deemed defective or there is an issue directly caused by us, please contact our customer support team within 7 days of receiving your order. We will review each case individually and, at our sole discretion, determine the appropriate action, which may include repair, replacement, or store credit.

5. Customer Satisfaction

We are committed to ensuring your satisfaction and stand by the quality of our products and services. If you have any questions or concerns about your purchase, please contact our customer support team. We are here to assist you and address any issues you may encounter.

6. Contact Us

For any inquiries regarding this policy or to address any issues with your purchase, please reach out to our customer support team by filling out the form below.

By purchasing with www.sarahmassi.com, you acknowledge and agree to our Policies.

Thank you for your understanding and continued support.

All best,

Our team at www.sarahmassi.com